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Education For Success

Machine Instruction

For customers who prefer to receive training from an instructor, Melco University offers several exciting options. Most new customers attend classroom training at one of our facilities; however training at your shop is also available.

Classroom Instruction

Melco's classroom instructors have over 40 years combined experience in the machine embroidery and digitizing industry. And they enthusiastically share that experience with you while teaching you how to use your AMAYA equipment and DesignShop software.

Melco currently offers classroom training at facilities in our headquarters in Denver, CO. Classes are small to ensure that everyone gets personal instruction.

Denver Training Facility 
Melco Educational Services Headquarters


1575 W. 124th Ave.
Denver, CO 80234
Phone: (303) 457-1234
Fax: (303) 474-1167
email: training@melco.com
Map to Denver Facility
Hotel information for Denver Facility

The AMAYA and DesignShop software is designed for use with the Microsoft Windows Operating System. You must be familiar with the basic use of Windows before attending our classes. Make sure that you understand the use of a mouse, right and left clicking as well as how to save and open files. Understanding Windows Explorer, creating folders, and navigating internal and external drives is also necessary.

Two individuals from each company may share a workstation in our classrooms.

Online Videos

Need help setting up your machine and sewing your first design? We've got you covered!

Go to www.melco-service.com/source1/ for step by step instructions, photos, videos, and helpful tips.

Trainers to Come to You

Many customers prefer to have training at their location. If you can't take time away from the shop, or you prefer one-on-one training with a qualified instructor, Melco's on-site training might be your best option.

On-Site Training is provided at a significant discount to selected puchases of new Melco equipment. Please contact Melco for more information.

Because our classroom and webinar based training covers only the latest Melco products, on-site training is also your best option if you need training on our earlier products.

Melco has agreements with several excellent contract trainers who can provide training at your site. The machine training material that is covered in our classroom is also covered in on-site training. You and your on-site trainer can occasionally customize your training to suit your specific needs.

Contact one of our On-site trainers for more information


Prerecorded Webinars

Software Instruction

Online Videos

If you're looking for a bit more flexibility in your educational options, Melco University has a video solution for you. We now offer prerecorded webinars that can be viewed at any time.

Keep an eye on this growing library of videos located under the Media Tab. Each video can be viewed independently from the rest and may be viewed again and again. With player controls located at the bottom of the viewer, you can skip back to review specific sections or play the whole video again.